Frequently Asked Questions
Everything you need to know about shopping with Standart.
What is your shipping policy?
We offer standard and express shipping worldwide. Domestic orders typically arrive within 3-5 business days, while international shipping may take 7-14 business days depending on the destination.
How do I return or exchange an item?
You can return any unworn, unwashed items with tags attached within 30 days of purchase. Simply visit our returns portal to generate a prepaid shipping label.
How do I find the right size?
Every product page includes a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more relaxed fit or checking the 'Fit Notes' section.
Where are Standart garments manufactured?
We take pride in ethical sourcing. Our collections are produced in certified factories that prioritize fair wages and sustainable manufacturing processes.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options like Klarna and Afterpay.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we process orders quickly. You can modify or cancel your order within 60 minutes of placement by contacting our support team via live chat.